How will the product be shipped? 

• Orders will be shipped UPS ground, unless specified otherwise. Additonal charges may apply upon request for different carrier. 
• Shipping, handling & insurance charges will be added to your invoice. Please check the specials page for free shipping opportunities.
• For the estimated delivery time for your order please check your order status information.
• For the estimated shipping rates for your order please check your order status information.

What forms of payment do you accept? 

• We accept Visa, MasterCard, Money Order, Checks, Cash. 
• All orders will be shipped Cash On Delivery (COD).  A company check will only be accepted if a credit application has been previously completed and approved. 
• If your payment is returned due to insufficient or uncollected funds, you authorize us to collect a service charge in the amount of $25 or the maximum allowed by state law, in addition to the balance due. · You will be responsible for all collection fees in addition to your balance due. If you are unable to abide by your credit terms please call our credit department to make payment arrangement. 
• An interest charge of 2.5% per month will be assessed on all past due balances.

What are your terms of credit? 

• A Net 30 credit line may be established upon completion and approval of a credit application and personal guarantee. 
• An interest charge of 2.5% per month will be assessed on all past due balances. 
• All accounts 60 days past due will not be shipped. 
• Accounts 120 days past due will be placed for collection.
• You will be responsible for all collection fees in addition to your balance due. If you are unable to comply with the credit terms please contact our credit department to make payment arrangements.

What is the confirmation process on phone orders? 

• All phone orders need a follow-up from the customer via fax or email. All details should be listed on the confirmation. Caddens Sportstown is not responsible for errors on phone orders unless written confirmation has been received.  Custom work such as Names much be typed or clearly written.

What is your returns & Exchange policy?

• Please refer to Store Policies 

Go Back